Focus Area 2: Efficient Growth Scaling

The State aims to use a product mindset to build technology. This involves focusing on the end user’s needs, developing minimum viable products, testing them in real-world settings, learning from feedback, and making iterative improvements accordingly. This iterative approach ensures that the solutions developed are not just technologically advanced but also responsive to the needs of Californians. Departments should model product thinking and iterative development best practices in practical and applied settings, showing what’s possible while delivering for Californians.

Moreover, the State seeks to adopt agile and modular development methodologies. By embracing a product mindset and these methodologies, the State can deliver services quickly and efficiently, allowing it to respond quickly to changing needs and circumstances. Agile and modular development also enable continuous improvement and adaptation, ensuring that digital services remain relevant and effective.

Recognizing the need for sufficient funding for innovative technology projects, the State also explores alternative funding vehicles for "shovel-ready" modernization and innovation projects. By coupling a commitment to innovation with robust IT governance, the State ensures that red tape does not hinder innovation and that promising projects can progress.

To drive this efficient growth, the State encourages the formation of multidisciplinary and crossdepartment project teams. These teams bring together diverse perspectives and expertise, prioritizing usability, accessibility, and efficiency, to develop user-friendly, inclusive, and costeffective systems.

Lastly, the State incorporates best practices in digital security throughout the development of new digital solutions. This approach ensures that the digital transformation does not compromise the security of Californians' data and that the digital services are trustworthy and reliable. By scaling growth efficiently, the State of California ensures that its digital strategy delivers maximum benefit to its residents.

Digital Strategy Objectives

Each objective includes outcomes and expectations of CDT and state entities.

Encourage robust State technology data architecture.

  • Outcome: Create better Statewide understanding and adoption of data pipeline best practices.
  • CDT expectations: Increase adoption of data pipeline best practices for more efficient use of State resources.
  • State entities expectations: Review data pipeline policies & best practices and collaborate with CDT to improve compliance and adoption.
  • Timeframe: End of 2023

Model product thinking and iterative development best practices.

  • Outcome:Sustain a digital services community of practice to accelerate a state digital services culture.
  • CDT expectations: Review the charter and implement a formal digital services community of practice and governance program
  • State entities expectations: Participate in a community of practice.
  • Timeframe: End of 2024

Leverage platforms as the backbone for digital government services.

  • Outcome: Consider ways for digital services to improve resident user experiences with State services.
  • CDT expectations: Clarify digital services offerings for State entities
  • State entities expectations: Collaborate with CDT on opportunities for service and technology infrastructure modernization.
  • Timeframe: End of 2024

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